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In this section you will be able to find a list of frequently asked questions and the relevant answers.
If you do not find an answer to your particular question, feel free to contact us. You will find our contact details under the menu
Contact Us.
What does SynchroNet Marine Inc. do?
SynchroNet provides customer value through creative customer solutions and technology innovation. SynchroNet's B2B equipment interchange, asset
management and cost optimization services improve profitability and reduce costs for its customers in the global transportation industry.
What is the SynchroMet service?
SynchroMet™ is a congestion management tool, developed to improve asset utilization and operating efficiency for transportation service
providers in the Metropolitan Bay Area.
Empty equipment can be released through the virtual container yard (VCY) and matched in real-time with off-dock equipment needs to
cover export bookings. SynchroMet reduces empty truck miles and waiting time at local marine terminals; which both have a positive
impact on the local environment.
How do customers access the SynchroMet service?
Customers can access the SynchroMet service through their own web browser.
Is the web application easy to use?
Yes. The SynchroMet web interface has been designed with significant assistance from local trucking companies to ensure it is user
friendly and easy to navigate. If you have specific requests for additional functionality, please let us know, we would like to incorporate
your ideas as new features in future product releases.
What type of equipment is required to access SynchroMet via the web?
The minimum system requirement to access SynchroMet via the web is a standard PC with an Internet connection. This web site requires a
minimum resolution of 800 x 600 pixels (256 colors) using medium sized fonts. Internet Explorer browser versions 5 or higher should be
used for accessing SynchroMet™. All standard modem connections may be used.
How do I enter my data?
Entering data is very easy. When doing so for the first time please select 'New Record' and proceed to complete the fields or select
options from the available drop down menus. Minimal information is required from the user in order to present potential street-turn
opportunities to the SynchroMet community. Users also have the ability to edit and copy current and historical records to eliminate
the need to continually re-key information for recurring opportunities.
How much does the SynchroMet service cost?
SynchroMet is a subscription based service. Customers pay a monthly fee to access the service, if you require any further information
please contact Customer Service.
What types of equipment can be interchanged through SynchroMet?
SynchroNet has the system capabilities to recognize opportunities for all equipment types. The complete range of ISO and domestic equipment
(48ft & 53ft) types can be street turned via SynchroMet.™
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