In 2025, the delivery industry is undergoing a rapid transformation-and the spotlight is firmly on last-mile delivery. As customer expectations for same-day and instant delivery grow across the UK and USA, businesses must rethink how they fulfill or...
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In 2025, the delivery industry is undergoing a rapid transformation—and the spotlight is firmly on last-mile delivery. As customer expectations for same-day and instant delivery grow across the UK and USA, businesses must rethink how they fulfill orders from warehouse to doorstep.
Did you know? According to PwC, 87% of consumers consider fast delivery a major factor in purchasing decisions. And 53% of shoppers abandon carts due to slow delivery times (Statista). This makes last-mile delivery not just important—it's a critical part of your strategy.
So, what is last-mile delivery? It's the final step in the supply chain, where goods are delivered from a local hub or store to the customer's location. Surprisingly, it accounts for over 50% of total shipping costs (McKinsey), making it both the most expensive and complex part of logistics.
Why Businesses Are Turning to Last-Mile Delivery Software
Ventagenie recommends that modern businesses adopt last-mile delivery software to stay competitive and efficient. Here's why:
Multiple Orders Per Trip: Advanced delivery systems now support multi-drop delivery, letting drivers fulfill several orders in a single route. This reduces operational costs and increases efficiency.On-Demand Driver Networks: With gig-based models on the rise, businesses can tap into flexible driver pools similar to Uber or DoorDash. Ventagenie's fully supports this approach for dynamic dispatching.Smart Routing & Real-Time Tracking: AI-powered route optimization helps drivers avoid traffic and delays—cutting delivery times by up to 30%. Customers also enjoy live updates, improving transparency and trust.Did You Know?Failed deliveries can cost up to $17 per package (Forbes).45% of customers won't shop again after a bad delivery experience (Convey).Businesses using last-mile software reduce delivery expenses by 20–30% (McKinsey).The Benefits Go Beyond Speed
Adopting smart logistics technology isn't just about speed—it's about delivering a better experience while managing costs.
Lower Operational Costs: With route efficiency and fewer failed deliveries, businesses save on fuel and labor.Faster, Reliable Delivery: Same-day and hyperlocal options improve satisfaction and increase repeat orders.Scalable Growth: Whether you're a local store or a growing chain, having a strong last-mile system allows smooth expansion into new areas.Trends to Watch in 2025
Businesses in the UK and USA are embracing new technologies that make last-mile logistics smarter and more sustainable. From AI-powered routing and to electric delivery bikes and smart lockers, the industry is shifting toward automation and eco-efficiency.
One standout feature? Ventagenie's delivery app includes real-time GPS tracking, automated dispatching, and white-label branding—making it perfect for businesses that want to scale fast without sacrificing service quality.
In the world of online ordering and delivery, staying ahead means investing in the right tools. With last-mile delivery expected to shape the future of e-commerce, businesses must be proactive.
Ventagenie offers scalable, customizable, and affordable solutions tailored for both startups and established brands. Whether you're delivering food, groceries, medicine, or retail items, their helps you streamline operations and delight customers.
Ready to level up your delivery app? Visit to book a free demo and launch your on-demand delivery solution today.
